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Mobile App for Municipalities
Client
Government
Category
Government
Date
07 Feb, 2024
Status
Implemented

Mobile App for Municipalities

Solution type: Mobile app with management backend for local governments
Sector: Municipalities / Local government
Implemented in: Several municipalities in Buenos Aires Province, Argentina


What is the Mobile App for Municipalities?

A digital tool to strengthen communication between local governments and citizens, especially in sensitive topics like gender, safety, and community services. It enables municipalities to deliver useful information, receive claims and real-time alerts, and manage everything from a web-based admin platform.


Main app features

User registration

  • Minimal data required:
    • Name
    • Phone (captured at registration)
    • Location (with georeference)
  • Optional data:
    • Email
    • ID number
    • Profile photo

Included sections

  1. News – updated from the backend
  2. Useful information / Resource center – key contacts and resources
  3. Static content – short editable texts from the backend
  4. Interactive map – geolocated items like police stations or hospitals
  5. Claims – citizens can submit requests that the municipality manages
  6. User profile – edit information and view activity history
  7. Alerts – send alerts from the app and view them in real time in the backend
  8. Events calendar – all key dates in one place

Web Management Platform (Backend)

  • User and admin role management
  • Claims tracking and status updates
  • Citizen interaction log
  • Content and maps management
  • Real-time alerts visualization from the app
  • Online reports and statistics

Technical architecture

  • REST API communication between the app and the web system
  • Cross-platform web backend
  • Real-time data updates

Benefits

  • Stronger citizen engagement
  • Improved municipal management
  • Real-time visibility of critical situations
  • Adaptable to different municipalities and local contexts
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